Need to Know
Frequently Asked Questions (FAQs)
Find answers to the most common questions about Greenguide.ae, our services, and how we can help your business go digital while supporting sustainability.
General Question
What is Greenguide.ae?
Greenguide.ae is a digital platform that allows companies to create, manage, and share user manuals in an eco-friendly digital format. It helps businesses reduce paper waste and provides users with easy access to product information via QR codes.
How does Greenguide.ae work?
Greenguide.ae offers a dashboard where companies can register, upload product details, and create digital user manuals. Each manual is linked to a QR code that can be placed on product packaging, making it accessible to customers instantly.
What are the benefits of using Greenguide.ae?
Reduces paper waste and supports environmental sustainability.
Simplifies user access to manuals through QR codes.
Allows easy updates to product information without reprinting.
Supports multilingual manuals for global accessibility.
Who can use Greenguide.ae?
Greenguide.ae is designed for businesses of all sizes across various industries, including electronics, appliances, furniture, and automotive sectors. Any company looking to digitize their user manuals can benefit from the platform.
How do I register my company on Greenguide.ae?
To register your company, click on the "Sign Up" button on the homepage, fill out the registration form with your company details, and submit it for review. Once approved, you’ll gain access to your company dashboard.
Can I customize my digital user manuals?
Yes, Greenguide.ae allows you to fully customize your manuals with your company’s branding, logos, and preferred layout. You can also organize the content into sections for better navigation.
Does Greenguide.ae support multiple languages?
Absolutely! Greenguide.ae supports multilingual manuals, enabling you to cater to customers in different regions and languages.
How can customers access the digital manuals?
Customers can scan the QR code provided on the product packaging or documentation. The QR code directs them to the specific digital manual hosted on Greenguide.ae.
Is my data secure on Greenguide.ae?
Yes, we prioritize data security. All information is stored on secure servers, and we use encryption technologies to protect your data from unauthorized access.
How much does it cost to use Greenguide.ae?
Greenguide.ae offers subscription-based pricing plans tailored to the needs of your business. Contact us for detailed pricing information and packages.
How do I update my user manuals?
Log in to your company dashboard, select the manual you want to update, make the necessary changes, and publish the updated version instantly. The changes will be live immediately.
How do I contact support?
You can reach our support team by emailing us at info@greenguide.ae or filling out the contact form on our website. Our team is here to assist you with any questions or technical issues.